Other Advocacy
Group Work
“Your Say” is able to work with groups who have a shared or common purpose in coming together.
This may represent “House Meetings” in Residential settings, “Tenants Meetings” for those in supported living settings, “Service User or Student Council” groups for those receiving day care services or groups drawn together to explore specific issues.
The advocate works with the groups in a facilitating role - to support the group to understand the function and potential of their group and to assist in some of the practical elements of the work they are undertaking.
The advocates role is one which can and should be where ever possible a diminishing relationship as the group become more self-directive.
Forums or meetings occur in line with the groups and or commissioners needs and vary in frequency from weekly to quarterly, lasting from 1 hour to ½ a day.
The “Your Say” office work to ensure that all information from and for meetings in presented in an accessible manner suited to the needs of the group.
Person Centred Planning
Your Say can work with individuals and teams to develop really meaningful Person Centred Plans - that embrace the principals of Person Centeredness and support the development of pathways of progression for individuals to achieve their own targets and goals and build skills and resilience.
Working on the basis of 10 hours interventions the Advocate will work directly with the individual and those who know them well to explore short and long term goals - large and small -and routes to achieve these.
Evaluations
“Your Say” are happy to work with Commissioners or Provider agencies to explore and evaluate the services provided to vulnerable people.
The “Your Say” team are skilled at using a range of techniques, which include direct observations and interviews to obtain data which can be used to produce qualitative and quantitative evidence of service delivery and how it is received.
The evaluation process works alongside and with individuals as well as those who deliver services in order to ensure this process keeps people as its central focus.
Evaluations are commissioned both by those who are seeking evidence of the quality of the service they offer, those looking at service development and those (commissioners) concerned by service provision and seeking clarification of areas of concern.